Rebuilding the ION Cache

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Image 1
Image 2
Occasionally, the ION cache may become corrupted or not contain the correct data. To solve these issues, rebuilding the cache will update it with the accurate data.

Note: If eoStar is open while deleting the ION cache, the record cache will not rebuild.

The following steps are used to rebuild the cache on your Workstation.

How-To Rebuild the ION Cache

  1. Go to File>Database Administration>Cache Folder.
  2. Close eoStar. (If eoStar is open while deleting the ION cache, the record cache will not rebuild.)
  3. In the cache file folder, delete all cache and index files (Image 1).
  4. Open eoStar and log back in.
  5. Go to Reporting>ION Reports.
  6. Select the command button Update in the Update ION Cache popup (Image 2). Let the cache rebuild.