Hold Codes

From Wiki-eostar.com
Jump to: navigation, search

Hold codes may restrict order entries or deliveries for a customer, typically for financial reasons. For example, a hold code could be created for customers who are Past Due. There are three main types of hold codes: warnings, no sells, and load-to-load.

  • Warnings - No flags need to be checked and the customer may continue to place orders.
  • No-sell - The customer will no longer be allowed to place orders.
  • Load-to-load - The customer will be able to place orders, but the orders will not be able to be delivered unless the AR balance is paid in full.


This page has been updated and moved to eoDocs, our new documentation platform. You can access the updated page here.