The eoTouch Service feature requires both the Service Plugin to be installed in eoStar and eoTouch to be used. The Action Items Plugin is required for action items to be available to users.
This feature allows service tickets that are assigned to service techs or zones via Service>Call Center in eoStar and action items that are assigned to service techs or zones via Action Items>Action items Request Center to be received and serviced by service techs on an eoTouch device.
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