Delivery Handheld - Pallet Validation

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The Pallet Validation option is used by drivers to review what pallets have been placed in the bays on the truck. It is designed to prevent drivers from leaving the warehouse with incorrect pallets and to help prevent them from delivering pallets to the wrong customer.

Drivers can perform manual pallet validation, where they select a bay, read the pallet number, and then check the box if the pallet appears in the appropriate bay. Drivers can also scan pallet labels to enter them into pallet validation, by selecting a bay and then scanning the labels on pallets that appear in that bay.

How to Perform Pallet Validation Manually

  1. In eoMobile, tap the Truck hyperlink.
    PVMain1.jpg
  2. Select Pallet Validation.
    PVMenu1.jpg
  3. Select the first bay you want to validate.
    • The bays will be listed in order from driver front to driver back, passenger front to passenger back, and any other bays that are not identified as being on the driver or passenger side of the truck. Empty bays will only be listed if a trailer configuration for the truck has been entered into eoStar.
    PVScreen1.jpg
  4. Tap the Validate Bay hyperlink.
  5. The validation screen will show the name of the customer, the order number, and an overview of the contents on the pallet.
    PVBayValidation.jpg
  6. Click the blue info button to see a list of the items that are included on the pallet.
    PVInfo1.jpg
  7. If the pallet is in the bay, tick the checkbox.
    PVMarked1.jpg
  8. If the pallet is not in the bay, tap the Not here hyperlink.
    PVNotHere1.jpg
    • Tap Yes to mark the pallet as not being in the bay if it is not there.
    • Tap No to exit out of this screen if you tapped it in error.
    PVNotHere.jpg
  9. You can either tap the hyperlink for the next bay in the bottom right hand corner of the window to move to the next bay or the red back arrow button in the upper left hand corner of the screen to return to the list of all bays.
    PVNextScreen1.jpg
  10. Repeat Steps 5 through 9 for all remaining bays.
  11. You can print out a copy of the bays for easy reference by clicking on the Print button.
    PVPrint1.jpg
    • The printout will display the information in each bay that contains pallets.
    PVPrintout.jpg

How to Perform Pallet Validation with a Scanner

  1. In eoMobile, tap the Truck hyperlink.
    PVMain1.jpg
  2. Select Pallet Validation.
    PVMenu1.jpg
  3. Select the first bay you want to validate.
    • The bays will be listed in order from driver front to driver back, passenger front to passenger back, and any other bays that are not identified as being on the driver or passenger side of the truck. Empty bays will only be listed if a trailer configuration for the truck has been entered into eoStar.
    PVScreen1.jpg
  4. Tap the Validate Bay hyperlink.
  5. The validation screen will show the name of the customer, the order number, and an overview of the contents on the pallet.
    PVBayValidation.jpg
  6. Scan the pallet label.
  7. If the pallet is supposed to be in the bay, the checkbox will be ticked.
    PVMarked1.jpg
  8. If the pallet is not supposed to be in the bay, but you want to move it to this bay, tap Yes. If not, tap No.
    PVScanWrongBay.jpg
  9. If the pallet is not supposed to be on this truck, tap Okay. The pallet should be removed from the truck.
    PVScanNotOnTruck.jpg
  10. You can either tap the hyperlink for the next bay in the bottom right hand corner of the window to move to the next bay or the red back arrow button in the upper left hand corner of the screen to return to the list of all bays.
    PVNextScreen2.jpg
  11. Repeat Steps 5 through 10 for all remaining bays.
  12. You can print out a copy of the bays for easy reference by clicking on the Print button.
    PVPrint2.jpg
    • The printout will display the information in each bay that contains pallets.
    PVPrintout.jpg