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Compatibility

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The following is a list of servers, hardware, and operating systems and their compatibility with eoStar and eoStar-related features.

Rutherford has tested and verified that the Workstations, Servers, and Configurations listed below provide a usable eoStar experience. Anything not listed on this page has NOT been tested and Rutherford cannot guarantee any reliable user experience. Any questions, comments, or concerns please contact Rutherford support at 616-392-7111.

Workstations

The eoStar client application runs on workstations connected to a Windows Server running SQL Server via TCP/IP. Rutherford supports both 32 and 64 bit workstations.

Windows 7, 8, and 10

Minimum Specifications:

  • 2GHz CPU, 2GB Ram, 80GB HD, 1024x768 Resolution

Recommended Specifications:

  • 3GHz CPU, 4GB Ram, 80GB HD, 1280x1024 - 2560x1600 Resolution

Servers

The eoStar database resides on a Windows Server running SQL Server. Rutherford strongly recommends 64 bit servers, and we also recommend using dedicated servers for different services (SQL/TS/IIS). Hardware specifications vary per customer, contact Rutherford if you would like more details.

Windows Servers

  • 2012 & R2 (Standard & Enterprise)
  • 2016 (Standard & Datacenter)
    • Web Server (IIS7 or greater)
    • Scheduler Service
    • Vocollect Service
    • Terminal Servers
      • Remote Desktop Services
      • RemoteApp
      • Terminal Services (pre RDS)

SQL Servers

  • SQL 2012 Standard or Higher
  • SQL 2014 Standard or Higher
  • SQL 2016 Standard or Higher

Web Servers

Rutherford utilizes web services to provide access to data within an eoStar database. The following are the current web services offered by Rutherford, as well as the recommended hardware and operating system for each.

Typically a customer will utilize a single web server for all their eoStar web services. Remember that as you add additional web services to your web server, you’ll want to be mindful of the available resources on your server. A good rule of thumb is to double your resources (CPU cores/memory) for each web service you want to run.

All of these web services currently run on any version of Windows running IIS 7 or greater.

  • EoNetService - This web service provides the ability for eoMobile devices to send and retrieve data for an eoStar database. With eoNetService, it is recommended to have a balance between memory and processors for the best experience.
  • Customer Web - This web service provides the ability for customers to enter orders online via their web browser. With Customer Web, it is recommended to provide additional processor speed and additional processing cores for the best experience.
  • Supplier Web - This web service provides the ability for suppliers to run sales and inventory reports on their SKUs. With Supplier Web it is recommended to provide additional memory for best experience.

Windows 7, 8, & 10 and Windows Server 2008 & R2, Windows Server 2012 & R2, and Windows Server 2016

Minimum Specifications:

  • 2GHz Dual-core CPU, 4GB Ram, 80GB HD

Recommended Specifications:

  • 3GHz Multi-core CPU, 4GB Ram, 80GB HD

Note: Rutherford recommends running Web Servers on a server, but in some cases, a desktop operating system might function in place of a server. Please contact Rutherford about the best setup for your organization.

Web Apps

Rutherford utilizes web apps to provide access to data via the internet. A web app is a client-server software application which the client / user interface runs in a web browser.

The following web apps are currently offered by Rutherford:

  • Customer App - This app provides the ability for customers to place orders online, rather than via telsell or a preseller.
  • Supplier Reporting - This app provides the ability for suppliers to access depletion information directly from the distributor.
  • Business Review - This app provides the ability for employees to see sales data.

Windows 7, 8, & 10, Windows Server 2008 & R2, Windows Server 2012 & R2, and Windows Server 2016

Minimum Specifications:

  • 2GHz Dual-core CPU, 4GB Ram, 80GB HD

Recommended Specifications:

  • 3GHz Multi-core CPU, 4GB Ram, 80GB HD

Note: Rutherford recommends running Web Apps on a server, but in some cases, a desktop operating system might function in place of a server. Please contact Rutherford about the best setup for your organization.

Third Party

NOTE: Hardware specifications vary per Customer, the information above is merely suggested. Please contact Rutherford if you would like more details or additional guidance when planning new purchases.

Mobile Hardware and Compatibility List - Handhelds, Phones & Printers

The following is a list of hardware and hardware compatibility. eoMobile is also supported on both hi-res (640x480) and handhelds running in 240X320 mode.

The "Yes" under the Bluetooth Version column means that they are Bluetooth Capable; however, the version used is not known. A "No" means that it does not use Bluetooth.

  • Note: VIP Handheld software removal will disrupt eoStar's ability to scan barcodes.

Resolutions

In October 2009, changes were made to accommodate the different resolutions available in mobile devices.

eoMobile is supported on the following devices (running in either portrait or landscape mode):

  • QVGA 240x320
  • VGA 480x640
  • WVGA 480x800
  • WQVGA 240x400

eoMobile is not supported on:

  • SQUARE 240x240
  • SQUARE QVGA 320x320
  • SQUARE VGA 480x480

Hardware List

The following list contains handheld devices, smart phones, phones, tablets, and mobile printers.

Handheld Computers

Manufacturer Model Name/Number OS Firmware Version Bluetooth Version Tested Result
Motorola MC65 Windows Mobile 6.1 Yes
Motorola MC67 Windows Mobile 6.1 Yes
Motorola MC92N0 Windows Mobile 6.5 Yes
Motorola MC7090 Windows Mobile 6.1 Yes
Symbol MC9090 Short Windows Mobile 5 15706.3.5.2 Yes
Symbol MC659B Windows Mobile 6.5 Professional Yes Yes
Symbol MC7090 3.33.3 1.2.4 build higher than 2995 Yes Works well
Symbol MC7094 01.39.0003 1.2.4 build higher than 2995 Yes Works well with Zebra 420 firmware SHSTP11t42P or later only
Intermec 700c Yes Works better with application installed to storage card
Intermec CN3 Windows Mobile 6.1 Yes
Intermec CK3 Windows Mobile 6.1 Yes
Intermec CS40 Windows Mobile 6.1 Yes
Symbol MC9090 Windows Mobile 6.1 Yes
Symbol MC70 Windows Mobile 5 5.1.478 Yes
HP 111 Windows Mobile 5 Yes
HP hx2490 Windows Mobile 5 Yes
Dell / HP X51 PocketPC 2005 Yes
HP iPaq HX-2490b Windows Mobile 5 1.02.00.H Yes
HP ipaq 211 Windows Mobile 6 5.2.1711 Yes
Symbol MC9500 Windows Mobile 6.1 20963.1.5.2 Yes
Socket SoMo 650-M Windows Mobile 6 Classic Yes

Mobile Phones

Manufacturer Model Name/Number OS Firmware Version Bluetooth Version Tested Result
LG/AT&T Incite Windows Mobile 6.1 2.0, EDR
Samsung/AT&T Epix Windows Mobile 6.1
Samsung/Verizon SCH i760 Windows Mobile 6 professional 2.0
Verizon 6800 Windows Mobile 6 Yes
Verizon LG Fathom Windows Mobile 6.5 Pro Yes
Motorola/Sprint ES400 Windows Mobile 6.5 Pro
iPhone 4S, 5, 5S, 5C, 6 ,6 Plus, 6S, 6S Plus iOS 9 Yes Yes Works well

Netbooks & Tablets

Manufacturer Model Name/Number OS Firmware Version Bluetooth Version Tested Result
Dell Latitude 2110 Netbook XP Yes
MobileDemand xTablet T7000 Windows 7 Pro Yes
Motion Computing CL900 Tablet Windows 7 Pro Yes The default display settings are at 125% and need to be set to 100% for eoTablet to display properly
TabletKiosk i500 Tablet Windows 7 Pro Yes
Windows RT, Pro, RT 2 and Pro 2 Windows 8.1 Yes Works well with eoWarehouse
Panasonic Toughpad FZ-G1 (Ruggedized Tablet) Windows 8.1 Yes Works well with eoWarehouse
Lenovo ThinkPad Yoga 2 ("Yoga 12") Windows 8.1 Pro Yes For best results, set screen resolution to 1280 x 720 and DPI to 100%
iPad 2, 3, 4, Mini and Air iOS 9 (Yes) (Yes) Works well

Mobile Bluetooth Printers

Manufacturer Model Name/Number OS Firmware Version Bluetooth Version Tested Result
Zebra RW4 PS Yes
Zebra RW 420 SHSTP11t42P Yes
Printek Field Pro 4 Windows Mobile 6 Yes Use "Extech & Ex.PL compat - 4 inch" printer type
Fieldpro RT43 Windows Mobile 6 Yes
O'Neil Microflash 4T
Datamax - O'Neil Microflash 4Te
O'Neil M4FT IR 3.34 or 3.26 No
Xplore Yes
Brother RJ-4030Ai iOS 9 or higher Yes Yes
Brother RJ-4030Mi iOS 9 or higher Yes Yes
Brother RJ-4230B iOS 11 or higher Yes Yes
Zebra ZQ520 iOS 9 or higher Yes Yes

Signature Pads

Manufacturer Model Name/Number OS Firmware Version Bluetooth Version Tested Result
Topaz Systems SigPlus 4x3 (Model # T-LBK755-BHSB-R)

Mobile Scanners

Manufacturer Model Name/Number OS Firmware Version Bluetooth Version Tested Result
Datalogic BT8300 Industrial Handheld Bar Code Reader Yes Yes Works Well for eoWarehouse. Configuration scans are available for download by clicking here
Socket Mobile Compact Flash Scan Card 5E2, Class 1 Laser Only tested with Socket SOMO 650-M
Socket Mobile Bluetooth Coordless Hand Scanner, 7M (v3)
Symbol CS3070 Cordless Bluetooth scanner Yes Works well out of box for eoTablet.
Motorola CS3070 Cordless Bluetooth scanner Yes Works well out of box for eoTablet.
  • For eoTouch in order to it needs to send an “!” after the barcode. The config.ini has that configuration. Download, unzip and install.
Intermec SR61 Yes Works well out of box for eoWarehouse.
Socket Mobile 7Di Yes Works well out of box for eoWarehouse. Configuration scans are available for download by clicking here.

Voice Pick Hardware

Manufacturer Model Name/Number OS Firmware Version Bluetooth Version Tested Result
Vocollect A500 Talkman Unit
Vocollect A710/720/730 Talkman Unit
Vocollect SR20 Headset (Wired)
Vocollect SRX2 Headset (Bluetooth)
Motorola RS507 Ring Scanner
Motorola MC95 Optional Motorola RS507 Bluetooth ring scanner (scan using ring scanner if present) Socket Mobile ring scanners are not currently compatible with the Motorola MC95
Intermec CN70e with optional Socket Mobile Bluetooth ring scanner (scan using ring scanner if present) Intermec CN70e devices require special headphone adapter units, and may require firmware updates. Motorola RS507 ring scanners are not currently compatible with the Intermec CN70e

Headsets

Manufacturer Model Name/Number OS Firmware Version Bluetooth Version Tested Result
Eartech Eartec Monarch Other wired, noise-cancelling headsets are also compatible. Please contact Rutherford & Associates for advice if you are considering such.

eoTouch Devices

Manufacturer Model Name/Number OS Firmware Version Bluetooth Version Tested Result
iPhone 4S, 5, 5S, 5C, 6, 6 Plus, 6S, 6S Plus iOS 9 Yes Yes Works well
iPad 2, 3, 4, Mini and Air iOS 9 Yes Yes Works well

Desktop PC (Kiosk)

Manufacturer Model Name/Number OS Firmware Version Bluetooth Version Tested Result
Sony VAIO Tap 21 Series SVT212A12L Windows 8.1 Works well with eoWarehouse